Privacy Policy

We at NRGTree appreciate how much you value your privacy. That is why we have developed this Privacy Policy: to describe the types of information we may collect from you, how we may use that information, how we store it and the steps we take to protect it, the circumstances under which we may disclose or transfer it, and the choices you have regarding submitting and maintaining the information you provide to us. We urge you to read this Privacy Policy, and to become familiar with our privacy practices.

By visiting nrgTree.com or one of the affiliated pages hosted at the NRGTree domain (the “Site”), you are consenting to the practices described in this Privacy Policy. This policy does not apply to the privacy practices of companies or organizations that are not owned or controlled by NRGTree, or to people who are not employed by NRGTree. This Privacy Policy is subject to change. When we change the Privacy Policy in a material way, a notice will be posted at the Site along with the updated Privacy Policy. If you are a returning user or a regular user of the Site, we recommend that you review the Privacy Policy to be sure you are familiar with its current terms.

If you have any questions or concerns about the privacy or security of your information, please let us know.

California Do Not Track Disclosures

Personal Information

NRGTree collects certain non-personal information from you automatically when you access the Site. This non-personal information includes your Internet Protocol (“IP”) address — a numeric label that your Internet service provider assigns to your computer each time you connect to the Internet. Your IP address does not contain any personal information (such as your name, your mailing address, or your email address). Your IP address facilitates communication between your computer and the Site, and helps us to administer the Site.

Additional non-personal information is collected from you through the use of “cookies.” A cookie is an alphanumeric file that is delivered by a web site to your computer, and is stored by your web browser. Cookies can be used to verify the identity of a source of information, to store web site preferences, to store certain items of information so that they can be accessed later on (“shopping cart” contents, for example), or for any other purpose that depends on retrieving stored data. We use cookies to identify your computer whenever you access the Site. This facilitates and enhances your use of the content, resources and services provided to you at the Site. We also use cookies to gather information about the number of visitors to the Site, how frequently they visit, and the hosted pages those visitors access. This information helps us to improve the appearance and content of the Site, and improve the functionality of Site resources. These cookies do not gather information that can be used to uniquely identify or contact you.

Cookies may remain on your hard drive after you leave the Site. You may modify the settings of your web browser to prevent cookies from being installed on your computer. If you decline to have your web browser accept cookies, however, you may not be able to access or utilize certain resources or services that are available at the Site.

NRGTree may also use other technology that is standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the Site. These technologies also help us to gather information about the number of visitors to the Site, whether and how those visitors arrived at the Site as the result of a web search, the pages those visitors accessed, etc. This information also helps us to improve the appearance and content of the Site, and enhances the functionality of Site resources.

NRGTree uses Google Analytics and similar web analytics services. Google Analytics is used to track Unregistered Users on the Site, to record multiple visits by Unregistered Users to the Site, and to record all the pages that Unregistered Users visit at the Site. If and when an Unregistered User becomes a Registered User, all of his or her previous Unregistered User visits and activity on the Site will be associated with their Registered User identities. Google Analytics tracks Registered Users visits to the Site whenever they return.

NRGTree will not (and will not allow any third party to) use Google Analytics to track, collect or upload any data that personally identifies an individual (such as a name, address, or billing information), or other data that can reasonably be linked to such information by Google.

NRGTree uses all features of Google Analytics for Display Advertisers. That includes obtaining specific visitor cookie data, such as the source, medium, and keyword used to visit the Site. Google Analytics does not store any visitor-specific data, and NRGTree will not use specific data regarding Users in any way related to Google Analytics, Google Adwords, and Remarketing.

NRGTree uses remarketing with Google Adwords and analytics to display content-specific advertisements to Users that have previously visited the Site when those visitors go to other websites that have Google Display Network implemented.

NRGTree and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on Users’ past visits to the Site.

NRGTree will not facilitate the merging of personally identifiable information with non-personally identifiable information that is collected through any Google advertising product or feature unless you have specifically and affirmatively provided NRGTree with your consent to that merger of personally identifiable and non-personally identifiable information.

Users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Settings.

Users can also opt-out of Google Analytics for Display Advertising, to prevent your data from being used by Google Analytics, by going to the Google Analytics opt-out page.

Whenever your non-personal information is used or is stored together with the your personal information, it will be treated as personal information.

Non-Personal Information

NRGTree collects certain non-personal information from you automatically when you access the Site. This non-personal information includes your Internet Protocol (“IP”) address — a numeric label that your Internet service provider assigns to your computer each time you connect to the Internet. Your IP address does not contain any personal information (such as your name, your mailing address, or your email address). Your IP address facilitates communication between your computer and the Site, and helps us to administer the Site.

Additional non-personal information is collected from you through the use of “cookies.” A cookie is an alphanumeric file that is delivered by a web site to your computer, and is stored by your web browser. Cookies can be used to verify the identity of a source of information, to store web site preferences, to store certain items of information so that they can be accessed later on (“shopping cart” contents, for example), or for any other purpose that depends on retrieving stored data. We use cookies to identify your computer whenever you access the Site. This facilitates and enhances your use of the content, resources and services provided to you at the Site. We also use cookies to gather information about the number of visitors to the Site, how frequently they visit, and the hosted pages those visitors access. This information helps us to improve the appearance and content of the Site, and improve the functionality of Site resources. These cookies do not gather information that can be used to uniquely identify or contact you.

Cookies may remain on your hard drive after you leave the Site. You may modify the settings of your web browser to prevent cookies from being installed on your computer. If you decline to have your web browser accept cookies, however, you may not be able to access or utilize certain resources or services that are available at the Site.

NRGTree may also use other technology that is standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the Site. These technologies also help us to gather information about the number of visitors to the Site, whether and how those visitors arrived at the Site as the result of a web search, the pages those visitors accessed, etc. This information also helps us to improve the appearance and content of the Site, and enhances the functionality of Site resources.

NRGTree uses Google Analytics and similar web analytics services. Google Analytics is used to track Unregistered Users on the Site, to record multiple visits by Unregistered Users to the Site, and to record all the pages that Unregistered Users visit at the Site. If and when an Unregistered User becomes a Registered User, all of his or her previous Unregistered User visits and activity on the Site will be associated with their Registered User identities. Google Analytics tracks Registered Users visits to the Site whenever they return.

NRGTree will not (and will not allow any third party to) use Google Analytics to track, collect or upload any data that personally identifies an individual (such as a name, address, or billing information), or other data that can reasonably be linked to such information by Google.

NRGTree uses all features of Google Analytics for Display Advertisers. That includes obtaining specific visitor cookie data, such as the source, medium, and keyword used to visit the Site. Google Analytics does not store any visitor-specific data, and NRGTree will not use specific data regarding Users in any way related to Google Analytics, Google Adwords, and Remarketing.

NRGTree uses remarketing with Google Adwords and analytics to display content-specific advertisements to Users that have previously visited the Site when those visitors go to other websites that have Google Display Network implemented.

NRGTree and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on Users’ past visits to the Site.

NRGTree will not facilitate the merging of personally identifiable information with non-personally identifiable information that is collected through any Google advertising product or feature unless you have specifically and affirmatively provided NRGTree with your consent to that merger of personally identifiable and non-personally identifiable information.

Users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Settings.

Users can also opt-out of Google Analytics for Display Advertising, to prevent your data from being used by Google Analytics, by going to the Google Analytics opt-out page.

Whenever your non-personal information is used or is stored together with the your personal information, it will be treated as personal information.

Use of Your Information

As a Registered User of the Site you will be able to use the resources and services that are available at the Site (including, but not limited to, the NRGTree Marketplace, calculators, estimators, dashboards, self-evaluation guides (wizards), maps, summaries, digests, member forums, ratings, reviews, case studies, etc.). The information that you provide when you become a Register User will be used to identify you as the source of content that you post to the Site, whether in a forum of blog, or any other area of the Site that is accessible to Registered Users.

If you are a Registered User, or are an Unregistered User who has subscribed to receive information via electronic mail, NRGTree may also use your personal information to send you notices regarding changes to our Terms of Use, this Privacy Policy, and other policies relating to the Site, or to promote the resources, services, programs, and functionality that are hosted at the Site, or that are offered by our Channel Partners, our affiliates, or their partners.

If you are a Registered User and own a renewable or clean energy system, we encourage you to create a profile of your system at the Site (a “Case Study”). The Case Studies that you post are intended to provide other NRGTree Users who are currently considering the acquisition of a renewable or clean energy system with information to aid their choices and decision-making.

If you use the NRGTree Marketplace to solicit proposals from independent installers for the installation and/or financing of an energy system for your home or business or any other residential or commercial property, NRGTree will record the equipment offerings and price quotations you receive in response to your solicitation. NRGTree uses this non-personal information to aggregate data regarding the prices our Users were quoted or paid for energy systems in specific geographic locations, the energy equipment that our Users were quoted or selected, and the manner in which our Users financed or considered financing their energy systems (i.e. cash purchase, lease, PPA, or loan). NRGTree may also use solar photovoltaic (PV) pricing data to specify the various prices offered in a geographical location for PV systems on a $/WDC basis. Any $/WDC price that a User receives for a PV system may be reported to other Users, but that $/WDC price, if reported to other Users, will be reported anonymously, and will only be associated with your ZIP Code and will not be associated with your name, or your address, or any other personally identifiable information. Unless you yourself opt to report the amount you paid for your energy system, and/or the equipment choices you selected, and/or the financing option you agreed upon, in a Case Study that you create on the Site, and you yourself publish your name and/or your address in such Case Study, NRGTree will not publish non-personal information concerning your energy system purchases in connection with your name or your address, whether on the Site or elsewhere. NRGTree may, however, share the price you paid for your energy system, and/or the equipment choices you selected, and/or the financing option you agreed upon, in connection with your name and address, with Channel Partners, affiliates, and Third-Party Vendors. If you yourself have given a license or some other form of permission to a third-party, including a Third-Party Vendor (e.g. an energy system installer, manufacturer, or financier), to publish information regarding the amount you paid for your energy system, and/or the equipment choices you selected, and/or the manner in which you financed your distributed energy system, that third-party may also have the right to publish such information, whether on the Site or elsewhere. NRGTree may share aggregated, non-personally identifiable information regarding the prices that our Users paid for energy systems, and the energy equipment that our Users selected, and the manner in which our Users financed their energy systems, with academic and research institutions, the sponsors of grant programs, and with other public and privately owned entities that wish to learn more about the various markets that are served by NRGTree.

Disclosures of Your Information

As stated in Section I above, captioned “Personal Information,” your personal information may be shared with NRGTree’s Channel Partners and Third-Party Vendors for the purpose of providing you with price quotations for energy systems and marketing other products and services.

From time to time NRGTree may create, purchase or sell business subsidiaries. NRGTree may disclose your personal information to any subsidiary that it creates or purchases. In addition, personal information constitutes a business asset that is transferrable in any transaction involving the sale of NRGTree or any of its business subsidiaries. Whether NRGTree engages in any such transaction, or creates, acquires, or sells a business subsidiary, any personal information that is shared or sold will remain subject to the promises made in the Privacy Policy then current, unless you consent otherwise in writing.

NRGTree may make other disclosures of your personal information to third parties if required to do so by law, to enforce our Terms of Use, to offer you other relevant products or services, or upon your written request. The most current version of our Terms of Use can be reviewed by clicking on the "Terms of Use" link located at the bottom of each page on the Site.

The Site includes User forums and blogs where you can post information and comments, and post and answer questions, and you may also choose to create a profile of your system in a Case Study. When you post content in a forum or to a blog, or in a Case Study, any personal information that you include in your post is visible to and shared with anyone visiting the Site, and will be disclosed to him or her. You are solely responsible for any personal information that you choose to post in a forum, blog, or Case Study that is visible to other Users. Please be mindful of the information that you post in forums, blogs, or in a Case Study: specifically, whether it constitutes personal information, and whether you wish to publish it in a forum, blog, or in a Case Study that is hosted on the Site.

For Connecticut residents only. In fulfillment of its Channel Partnership with the Connecticut Green Bank (“CGB”) NRGTree is required to provide CGB with certain information, whether or not such Connecticut Users access web pages at the Site that have been customized for CGB’s use, or they access the Site by using a CGB-provided URL to access the Site. Such information includes: (i) the location of any Connecticut Unregistered User, including the street address of any Connecticut Unregistered User who has processed an Instant Estimate; (ii) the name and address of each Connecticut resident who is a Registered User; and (iii) if you are a Registered User who has purchased a PV system via the NRGTree Marketplace, information regarding the cost of your system, the PV system equipment you selected, and the manner in which you financed your PV system.

Correcting Your Personal Information

Registered Users may correct or update their personal information:
  1. By logging in and clicking on the link captioned “My Account”;
  2. By email sent to admin@nrgTree.com;
  3. By mail sent to NRGTree at 120 Water Street, Boston, MA 02109; or
  4. By telephoning (617) 936-8512.

Protection of Personal Information

NRGTree has developed and implemented a comprehensive written information security program that contains administrative, technical, and physical safeguards that are intended to protect Users’ private information from disclosure in compliance with regulations issued by the Commonwealth of Massachusetts entitled “Standards For The Protection of Personal Information Of Residents Of The Commonwealth” (201 Code Mass. Regs. 17.00) (the “Security Program”). One or more NRGTree employees have been designated to maintain the Security Program. Among other things, the Security Program has been implemented to identify and assess reasonably foreseeable internal and external risks to the security, confidentiality, and/or integrity of any electronic, paper or other record that contains “Personal Information” as defined in 201 Code Mass. Regs. 17.02. The Security Program also represents an ongoing effort to evaluate and improve, where necessary, the effectiveness of the current safeguards for limiting such risks, and provides for the development of security policies for employees to follow when storing, accessing and transporting records that contain personal information. NRGTree reviews the scope of the measures contained in the Security Program at least annually, and whenever there is a material change in business practices that may reasonably implicate the security or integrity of records containing personal information.

To make sure your personal information is secure, we communicate our privacy and security guidelines to all NRGTree employees and strictly enforce privacy safeguards within the company.

Children

If you are under 18, you may use the Site only with the involvement of a parent or guardian. If you become aware that your child has provided NRGTree with personal information without your consent, please contact us at privacy@nrgTree.com. NRGTree does not knowingly collect personal information from children under 13. If NRGTree becomes aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account.

Third Party Sites

The Site may contain links to third-party websites promoting products, and services. Information collected by such third parties at websites hosted by them, including personal information, is governed by and subject to their own privacy practices, and not by this Privacy Policy. You are encouraged to learn about the privacy practices of the third parties that host such sites.

Privacy Questions

We encourage you to contact us if you have any questions or concerns about the privacy or security of your information. You may submit your questions or concerns about this Privacy Policy, or any other privacy matter, via email sent to privacy@nrgTree.com.